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Order Status
Has my order shipped?
	Maybe. Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
	Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable. But, you can contact us and we will try to reopen the order for you! Email orders@ephemera-inc.com for help.
How do I track my order?
	Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
My order never arrived.
	Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact us so we can figure out where in the hell your package decided to travel to.
An item is missing from my shipment.
	Shit. We're sorry! Double check that we weren't just out stock by clicking "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped. If we were suppose to send it and didn't, contact us and we will get that taken care of right away!
My Display is missing parts.
	Sorry! First, double check all the packing material. We usually put small parts, like screws, in with the sign. If you are missing all those items, there is a chance it has fallen to the bottom of the box and are now drowning in styrofoam packing peanuts. If your search is not fruitful, contact us!
When will my backorder arrive?
	Never. We don't do backorders. If we don't have an item, we will remove it from your order and not charge you for it.